Bertie Bosrédon


Assistant Director of Services (Information & Multimedia)

Breast Cancer Care

London

http://www.breastcancercare.org.uk
Bertie's picture

Bertie says...

I am Assistant Director of Services at Breast Cancer Care, the UK's leading provider of information, practical assistance and emotional support for anyone affected by breast cancer. I'm responsible for the strategic development of Breast Cancer Care patient information. I manage the Library & Resources team, the publishing team (Digital, Editorial, Design & Production) and the Community & Social Media team. Prior to this role, I was Head of New Media. Before joining Breast Cancer Care, I was Online manager at the British Heart Foundation. During my 5 years at the BHF, I set up the BHF Online team and helped increase web traffic and raise the donation income from £20,000 in 2001 to £1.5 million in 2006. I am originally from France where I set up Comète Multimédia, the first web agency, in Dijon in 1996 before moving to London to join ECeurope, a B2B start-up, in 1999 as Creative Director and Webmaster. Outside my work in the not-for-profit sector, I am a freelance photographer.


I think you could add peer support to the list, which goes beyond networking.

At Breast Cancer Care, we have developed a few web based services for advice (e.g. Ask the nurse email service) and some services centered around peer support. Our discussion forum is getting over 12,000 posts per month (x3 what we had last year). We have increased our Live Chat sessions to twice weekly and are piloting a peer to peer email support with connects a newly diagnosed patient with a trained volunteer.

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